Effective Date: 18/12/2024
SoftbizTech (“we,” “us,” “our”) is committed to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when using our services, software, and website. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information: Personal Information and Non-Personal Information.
1.1 Personal Information
Personal Information is any data that can be used to identify an individual, such as:
- Account Information: Name, email address, phone number, company name, and job title.
- Payment Information: Billing address, payment details (e.g., credit/debit card information).
- Communication Information: Emails, messages, and support interactions.
- User Account Data: Login credentials, user preferences, and account settings.
1.2 Non-Personal Information
Non-Personal Information refers to information that does not directly identify an individual but can be used to track trends and behaviors, including:
- Usage Data: Information on how you access and interact with our services, such as IP address, browser type, operating system, device type, and pages visited.
- Cookies: Small data files stored on your device to track website usage and improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing and Improving Services
- To deliver and maintain our services, including providing technical support, troubleshooting, and responding to inquiries.
- To enhance the functionality and performance of our software and website.
- To communicate with you about updates, features, or enhancements to our products and services.
2.2 Personalization
- To personalize your experience with our services, offering content and functionality based on your preferences and needs.
2.3 Billing and Payments
- To process payments, send invoices, and manage billing-related communications.
2.4 Security and Compliance
- To ensure the security and integrity of our systems and services, prevent fraud, and comply with applicable legal and regulatory requirements.
2.5 Marketing and Communications
- To send you marketing materials, newsletters, and promotions related to our services (you can opt out of these communications at any time).
3. Sharing of Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers
We may share your information with third-party vendors, service providers, or partners who assist in delivering and supporting our services, such as payment processors, hosting providers, email service providers, and customer support services. These third parties are obligated to use your information only for providing services on our behalf and are not allowed to use or disclose your personal information for their own purposes.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner or successor. We will notify you via email or a prominent notice on our website if this occurs.
4. Data Security
We take the security of your personal information seriously and implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect against unauthorized access, use, or disclosure of your information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data. By using our services, you acknowledge and accept these inherent risks.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, we will delete or anonymize your data, unless a longer retention period is required or permitted by law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, analytics tools) to enhance your experience, track website usage, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of some features of our services.
For more information about cookies, please visit our Cookies Policy.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access and update your personal information. If you would like to correct or delete any personal information we hold about you, please contact us at [Insert Contact Email].
7.2 Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at [Insert Contact Email].
7.3 Data Portability and Deletion
You may request a copy of your personal data in a structured, machine-readable format, and you can request that we delete your personal information, subject to certain exceptions as required by law.
8. International Transfers
If you are located outside of the country in which SoftbizTech operates, please be aware that your data may be transferred to, and stored on, servers in other jurisdictions. By using our services, you consent to the transfer of your data to countries with varying levels of data protection laws, including those outside your home country.
9. Third-Party Links
Our website and services may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites, and we encourage you to review their privacy policies. We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. When we make changes, we will post the updated version on this page with the revised “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates or changes. By continuing to use our services after the changes have been posted, you accept the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SoftbizTech
Email: [email protected]
Phone: +91-96506 11078
Address: Suite 30, 31 FF, Augusta Point, Golf Course Road, Parsvnath Exotica, DLF Phase 5, Sector 53, Gurugram, Haryana – 122002
Conclusion:
Your privacy is important to us, and we are committed to maintaining transparency regarding our data collection and usage practices. We value your trust and are dedicated to providing secure, compliant, and efficient services that prioritize your privacy.
